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What is Market research?

Market research: Gathering data on customers and competitors before deciding.

Where Market research fits

Market research is part of Product Life & Reach in Marketing. Products move through introduction, growth, maturity and decline. Saturation signals slowing growth, so extend with new markets, features or brand extensions.

Practical tip

Manage the portfolio: harvest mature products, invest in the next ones.

Related terms

Product life cycle
Stages a product goes through: launch, growth, maturity, decline.
Word of mouth
Customers recommending you to others on their own.
Customer retention
Keeping existing customers buying from you.
Market saturation
When most potential buyers already own the product, limiting growth.
Product launch
Introducing a new product to the market.
Brand extension
Using a known brand name for a new product.
Rebranding
Changing a brand's image or name.

Formulas you will use with it

Profit margin

Test yourself

Which term means: “Gathering data on customers and competitors before deciding.”?

Market research · Customer retention · Brand extension

Answer: Market research

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