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Logistics: key terms, formulas and examples

Logistics moves goods from supplier to customer: procurement, warehousing, freight and last-mile delivery. Safety stock guards against surprises; just-in-time cuts inventory.

Example

A late supplier is covered by two weeks of safety stock.

Takeaway

Balance service level against holding cost.

Key terms

Supply chain
The network that moves a product from raw materials to customers.
Just-in-time
Receiving goods only when they are needed, to keep stock low.
Lead time
Time between placing an order and receiving it.
Procurement
The process of finding and buying what a business needs.
Safety stock
Extra inventory kept to avoid running out when demand or supply surprises you.
Inventory
Goods a company holds to sell or use.
Warehouse
A building used to store goods.
Distribution center
A facility that receives goods and ships them to customers.
Freight
Goods moved in bulk by road, rail, sea or air.
Drop shipping
Selling items that the supplier ships straight to the customer.
Backorder
An order that cannot be filled yet because stock ran out.
Last-mile delivery
The final leg of a delivery to the customer.
Reverse logistics
Moving goods back from customers, such as returns.
Third-party logistics
Hiring another company to handle storage and delivery.
Cross-docking
Moving goods straight from inbound to outbound trucks.
Bill of lading
A document listing the goods being shipped.
Demand forecasting
Predicting future customer demand.

Formulas

Economic order quantity (EOQ)√(2 × D × S ÷ H)
Reorder pointd × L + SS
Safety stock(Max − Avg) × L
Order fill rateF ÷ O × 100

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