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What is Lead generation?

Lead generation: Finding and attracting potential customers.

Where Lead generation fits

Lead generation is part of Sales Funnel in Sales & Negotiation. A sales funnel moves leads from awareness to purchase. Qualify leads, nurture them, follow up and track conversion at every stage to find leaks.

Practical tip

Fix the stage where prospects drop out before buying more leads.

Related terms

Sales funnel
The steps a lead passes through, from first contact to purchase.
Lead
A person or company that might become a customer.
Conversion rate
Share of visitors or leads who take the wanted action.
Customer retention
Keeping existing customers buying from you.
Sales pipeline
All potential deals a team is working on, organized by stage.
Landing page
A web page built to turn visitors into leads or buyers.
Qualified lead
A prospect who is likely to buy and able to pay.
Follow-up
Contacting a prospect again after the first meeting.

Formulas you will use with it

Conversion rateAverage order valueChurn rateWin rate

Test yourself

Which term means: “Finding and attracting potential customers.”?

Follow-up · Customer retention · Lead generation

Answer: Lead generation

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